Google Messages, currently known as Android Messages, is probably the most used SMS app on the Android platform. And with the advent of RCS, a convenient application for users who want to use these new features.
However, some users have reported that the Android Messages app keeps crashing in various scenarios. Often for no apparent reason or explanation. If you are among them, check out the steps we have provided below. Together we will fix this as soon as possible.
Why does my messaging app keep crashing on android?
This is not a common occurrence on Android. When users download apps, this can often happen on custom ROMs with Gapps, including newer Huawei phones without Google services. Conceptually, all of the solutions we’ve presented below can apply in one way or another to all SMS apps, but they’re designed specifically for Google’s Android messages.
First, you need to confirm that Android Messages is your default SMS app, straightforward its cache and data, or uninstall updates from the app. Alternatively, you can roll back the app to an older version and finally switch to a different SMS app temporarily.
1. Clear cache and data from the Messages app.
The first thing you should do is clear the data from the Android (Google) Messages app. This will reset the app and delete local files (non-APN-related settings). Local data tends to get corrupted over time or especially after upgrading to a newer version of Android.
Here’s how to clear cache and data from the Android Messages app:
- Open Settings.
- Select Apps & Notifications (Apps).
- Select All Apps.
- Open messages.
- Tap Storage.
- Tap Clear storage.
- Restart your device and try Android Messages again.
2. Disable RCS
The successor to SMS technology called RCS (Rich Communication Services) is gradually gaining international recognition. The messaging features of RCS provide a similar experience to what we can find in many instant messaging applications. Thanks to Google’s partnerships with carriers around the world, RCS is already available in many countries around the world.
However, this can also be the cause of issues with the Messages app. We recommend that you turn off the chat features and stick to the standard messaging protocol for now.
Here’s how to turn off RCS features in Google Messages:
- Open Android Messages.
- Click on the menu with three dots and open “Settings”.
- Touch General.
- Disable chat features.
3. Set the default Messages app.
This is more than a possible cause of issues with the Messages app. You can have as many messengers as you like, but only one application should be used to send and receive SMS messages. To avoid possible conflicts with the default app (if Messages is not the preinstalled SMS app), be sure to make Android Messages the default SMS provider. This should fix the crashes for good.
Here’s what you need to do:
- Go to “Settings “> “Applications ” again.
- Open Default Apps. In some Android skins, you will need to open a list of all apps and then select “Default Apps” from the three-dot menu.
- In the SMS app section, select ” Android Messages ” and restart your device.
4. Remove updates from Android messages.
If the previous steps didn’t resolve the issue and Android Messages keeps crashing, be sure to uninstall updates from the app. You can uninstall the app itself on some devices where it is not a built-in SMS provider. However, if it’s pre-installed (as is usually the case unless you’re using Samsung, Huawei, or devices from some lesser-known OEMs), you can uninstall its updates to reset it to its defaults.
Here’s how to remove updates from Android Messages:
- Go to Settings > Apps > All Apps > Messages again.
- Click on the menu with three dots.
- Click Uninstall updates.
- Confirm your choice and restart your phone.
5. Reset network settings
If Android (Google) messages keep dropping, we might have to look in a different direction. Most likely, instead of solving the problem with the application, your APN settings are causing the problem. This is rarely the cause of this problem, but all things considered, Murphy’s Law is quite applicable to most Android issues. Therefore, it must be borne in mind that everything that can go wrong, really went wrong.
The best way to fix this problem without going deep into the APN setting and without messing with the SMS centre is to simply reset your network settings. This action, of course, has some disadvantages. But in scenarios where you need to choose your poison, this is the best option.
Here’s how to reset network settings on Android:
- Open Settings.
- Click System.
- Select Reset options.
- Click Reset Wi-Fi, Mobile Phone and Bluetooth Settings.
- Tap Reset .
6. Roll back to an older version of Android Messages
An alternative to completely abandoning the app until Google sorts it out is to use an older version of Android Messages. But how to do it, you ask? With an APK, it’s pretty easy. We wrote about this in detail here. Basically, you are using an older version of the APK to roll back and hopefully avoid the issues that the current stable (stable?) version has.
Here is how to roll back Android messages via APK:
- Go to APK Mirror here.
- Download the old version of Messages. You can also upgrade to the beta version, although we recommend that you deprecate the current version rather than update it.
- Download the version you want to install. To avoid issues with cached data, we recommend first uninstalling Messages (or app updates if Messages is a system app) before installing an APK update or downgrading.
- Launch the APK and when prompted, give permission to install applications from third-party or unknown sources.
7. Use an alternative SMS app
Finally, the inability to receive or send urgent SMS messages is something that not many users can put up with. So, if none of the previous steps solved the problem, you can look at another SMS app. At least temporarily, until the issues are resolved.
Many apps come to mind, but our choice is the privacy-focused messenger Signal (non-affiliated). You can find it here. It should not only cover your instant messaging needs but also work great as an SMS app.
And with that, we can end this article. Thanks for reading, follow us on social media ( and ) and leave your comments in the comments section that you can find just below.